Mail Delivery Delays

Incident Report for edgewave.com

Resolved

This incident has been resolved.

Posted Jan 06, 2020 - 14:36 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 06, 2020 - 11:27 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 06, 2020 - 11:26 PST

Update

We are continuing to investigate this issue.

Posted Jan 06, 2020 - 11:26 PST

Investigating

We are currently experiencing moderate delays in email delivery. Note that mail is being queued before delivery and there is no loss in data.

Posted Jan 06, 2020 - 09:51 PST

This incident affected: ePrism (ePrism Hosted Service) and NNX - Independent Platform.