Dashboards - Accessing Quarantine Email

Incident Report for edgewave.com

Resolved

This incident has been resolved.

Posted Feb 07, 2020 - 16:17 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 07, 2020 - 03:37 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 07, 2020 - 03:37 PST

Update

We are continuing to investigate this issue.

Posted Feb 06, 2020 - 15:14 PST

Investigating

We are currently investigating an issue where loading quarantine emails into view within personal dashboards is slow and/or will time out. We will update status via this channel as we work to resolve this issue.

Posted Feb 06, 2020 - 11:27 PST

This incident affected: ePrism (ePrism Hosted Service) and NNX - Independent Platform.